Return Eligibility We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Return Process To initiate a return, please contact us at [contact email] with your order number and reason for return. We will provide you with instructions on how to return the item.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment within 7-10 business days.
Exchange Policy We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [contact email] with details of the defect or damage.
Return Shipping Costs You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items Certain items, such as perishable goods, personalized products, and final sale items, are not eligible for return. Any damaged item will not be returned.